Collector

Responsibilities and Duties:

• Monitor outstanding payments on a daily basis
• Identify outstanding payment receivables
• Investigate historical data for debts and bills
• Take actions in order to encourage timely payments
• Resolve customer credit issues
• Make telephone Contact to customer and discuss their overdue payments
• Continue follow ups via mail, phone for overdue payments
• Prepare and present reports on collection activities and progress
• Streamline the Payment Collection Process.

Key Skills:

• Good negotiation ability.
• Must be a very good communicator with excellent customer service skills
• Familiarity with credit collection policies and legal processes.
• Application in a debt recovery environment

Required Experience and Qualifications:

• 0-2 years of experience in the same field preferably in a corporate or banking environment  
• Working knowledge of MS Office and databases
• Candidate must possess at least a bachelor’s degree in Finance/Accountancy or equivalent
• Knowledge of various collection techniques