IT Technical Support Specialist

 Published Date: August 30, 2021
Job Title:IT Technical Support Specialist
Experience:2 to 4
Location:Egypt, Cairo
Category:Installation/Maintenance/Repair, IT/Software Development
Description:
  • Working with employees to identify computer problems and advising on the solution
  • Manage daily operations of the IT department
  • Protect and secure data storage and other necessary means
  • Assist with the installation of new hardware and software and help train employees on it
  • answering phone calls and assessing any technical queries that arise
  • responsible for troubleshooting any problems in the most efficient way possible
  • test new products, run regular maintenance checks and keep up-to-date with information security issues
  • Provides support for WAN and LAN network connectivity or related network issues for the user community
  • Analyzes network activity and network problems to discover and prevent systematic errors
  • Provides support for fingerprint machines and attendance systems
  • Provide support for security and admin systems
Qualifications:
  • 2-4 years of experience.
  • Bachelor of Computer Science, Electronics Engineering or equivalent
  • Basic network troubleshooting is a must
  • Microsoft Office skills (Outlook, Word, Excel…) is a must
  • Good to have the following courses (A+, N+)
Contact:
Apply

Collected from:

Posted in Installation/Maintenance/Repair IT/Software Development