Telesales Agent

Job Title:Telesales Agent
Location:Egypt, Cairo
Category:Customer Service/Support, Writing/Editorial, Education/Teaching
Description:

 

  • Answer calls, emails and live chat messages from clients
  • Contact and progress every lead to maximize sales opportunities through multiple contact methods, including phone, email and live chat
  • Consult customers to understand their needs and empower them to make a purchasing decision
  • Build strong customer rapport through a high quality of written/oral communications and by demonstrating excellent product knowledge
  • Manage knowledge about the booking process and all service options available for students
  • Complete all required administration and recording of sales through CRM system and other business systems
  • Build strong relationships with team members, and provide flexible and prompt support at all times

 

Qualifications:
  • (Under Grads & Grads) can apply.Able to work under pressure.
  • Fluent or very good English skills.
  • Undergrads & Fresh graduates are welcome to apply.
  • Telesales/Call Center experience is a plus.
  • Fluent English (Spoken & Written)
  • Teamwork spirit.
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Posted in Customer Service/Support Education/Teaching Writing/Editorial