Customer Service Representative

• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.
• Supporting the customers in visa requests
• Collecting the required data and papers from the customers.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.

– Bachelor Degree in any relevant field

– One year of experience in customer service 

– Very good in English

– Visa background is a plus

– Excellent communication and interpersonal skills