Technical Support Engineer

• Protective stock analysis, PMs and Major/Minor repairs.
• Preparation of recommended spare parts lists across all BUs.
• Technical problem solving & provision of alternative solutions.
• Handling technical inquiries.
• Preparing quotations & following on their order deliveries.
• Assists on some major customers’ parts orders.
• Buildup/update the technical library.
• Follow up on Machines & Power System new deliveries.
• NPI/NMI readiness program for supporting/serving newly launched products.
• Building PM list for CSA contracts and standard jobs deployment.
• Working with Service Solutions interface for uploading parts, labor and oil capacities lists.
• Execute any other related duties when assigned.
• Prepare Transfers analysis and items selection measures.

• Bachelor’s degree in Engineering (Mechanical).
• Minimum 2 years of experience.

Skill at:

• Emotional Intelligence
• Business and Report Writing Skills
• Planning and Organizational Skills
• Time Management Skills
• Strong command of MS Office (MS Excel, MS Outlook, MS PowerPoint)
• B1 – C1 English Language proficiency

Characterized by:

• Accountability and Sense of Ownership
• Autonomy and Sense of Initiative
• Multi-tasking and prioritization
• Resourcefulness and Logical Reasoning
• Attention to Detail
• Creative Thinking
• Promptness and fast pace
• Agility