Sales Supervisor (Cairo , Giza , Alexandria )

• Participate in setting business developer&sgqts visit plan with branch manager for effective results.
• Allocate business developer&sgqts monthly, weekly and daily targets to ensure achieving all targets on time.
• Develop detailed visit plan with each business developer to ensure achieving targets.
• Review and analyze daily achievement report for each business developer to ensure achieving daily, weekly and monthly targets.
• Review and follow up all opened invoices which didn&sgqtt collected with different customers to ensure achieving collection targets on time.
• Follow up Key Account Business Developers to ensure their visits to key account customers are preformed to review their consumption in terms of products and ensure proper promotion.
• Follow up activation of stopped customers with sales team to ensure customer satisfaction.
• Follow up Business Developers to follow up customers with the returned cheques & to agree on new payments terms or collects the cash from customers to ensure maintaining company&sgqts rights and to achieve collection targets.
• Review with sales team frozen customers to ensure achieving targets.
• Ensure finishing the expire process for all customers to ensure customer satisfaction.
• Visit key customers to take orders and to ensure their satisfaction.
• Ensure activating new customers (prospecting) moreover maintaining current ones to increase sales volume & market share.
• Coordinate with other departments to resolve any escalated problems from customers to ensure customer satisfaction.
• Develop frequent reports regarding the achievement and obstacles to be submitted to direct manager.
• Perform any other assigned tasks as required by the direct manager within the same level of responsibility.
• Follow the instructions, requirements of the quality, safety and occupational health, the environment and road safety management system.

People Management Responsibilities:

• Performs all Management responsibilities to lead & Motivate own staff to ensure high morale and attainment of operational objectives by ensuring:
• Employees have clear job objectives and challenging targets.
• Employees receive appropriate coaching, learning & development.
• Appropriate staffing of the department to ensure workload balance and high productivity.
• Appropriate compensation and rewards, motivates and recognizes top performance based on actual performance and compliance with the company business conduct standards.
• Maintains two-ways communication.