IT Technical Support Specialist

Job Title:	IT Technical Support Specialist
Location:	Egypt, Cairo
Category:	Customer Service/Support, Installation/Maintenance/Repair, IT/Software Development
Description:	Install computer programs Install hardware, software, or peripheral equipment Conduct computer diagnostics to determine the nature of problems Use interpersonal communication techniques Configure computers in an industrial or manufacturing setting Use computers to enter, access, or retrieve data Use computer networking technology Understand computer equipment operating manuals Assist co-workers with software problems Test computer programs or systems Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications. Oversee the daily performance of computer systems Prepare evaluations of software or hardware, and recommend improvements or upgrades. Act as the first line of support for providing technical assistance and support for RIH employees Test, deploy, and train end-users on internally developed software applications. End-to-end problem resolution for desktop, Laptop, Troubleshoot the network services Perform Data backup and security policies implementation of client terminals. Ensure accurate allocation of information technology assets Ensure smooth operations by minimizing downtime. Control end-users access to information resources. Propose solutions to increase efficiency in relation to technical support operations. Adhere to a set of processes and procedures. Early highlighting obstacles preventing adherence.
Qualifications:	Excellent communication skills Ability to diagnose and resolve basic technical issues Males Only Ability to work under pressure Ability to troubleshoot and identify problems, follow directions, collect data, establish facts and draw valid conclusions.
Salary:	3000 to 5000
Contact:	Apply

Collected from: