Application Support Engineer

 Published Date: November 16, 2021
Job Title:Application Support Engineer
Location:Egypt, Giza
Category:IT/Software Development, Engineering – Telecom/Technology
Description:
  • Company application administration; Deploy, configure, integrate and test the implemented solution based 
  • on Technical and Business requirements.
  • Company application troubleshooting and supporting during UAT and production.
  • React to High Severity issues technical situation that requires immediate attention.
  • Work with multiple teams for successful resolution of issues and incidents.
  • Self-motivated professional to work with minimal direction with effective time management skills
  • Review/Prepare system documentations
  • Plan, coordinate, test, and communicate changes, upgrades/maintenance schedules, and new services with IT and clients, ensuring business operations will operate correctly in current and future environments.
  • Work closely with IT and vendors to tune and troubleshoot problems.
  • Maintain current knowledge and provide the suitable technologies to fit the business need with best performance.
  • Provide support in Quality Assurance testing and testing of recovery plans.
  • Responsible for server and Application Patching and procedures are up to date.
  • Gathering feedback from users and helping to optimize the user experience for people in different roles throughout the organization.
  • Apply all security recommendations and requirements Archiving data procedures for each application to enhance performance
Qualifications:
  • Experience in relational database Engines (SQL Server, Oracle, etc.).
  • Basic knowledge in Application Servers (Oracle WebLogic, Tomcat Server, Apache Web Server, Microsoft IIS Web Server)
  • Basic knowledge in operating system (oracle Linux, windows server)
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Posted in Engineering - Telecom/Technology IT/Software Development