Store Manager

Job Title: Store Manager
Location: Al Farawaniyah, Kuwait
Job Type:Unspecified
Category:Management
Description: Job Responsibility:
  • Directing and managing the store, under the supervision of the Area Manager, leveraging data/reports on financial and operating performance at the store/departments level.
  • Coordinating with colleagues in the store and supporting them in managing personnel ensuring effective use of resources and meeting service level standards.
  • Communicating to store personnel corporate standards and correspondent drivers of cost/service level, to facilitate and ensure proper behaviors.
  • Ensuring effective application of procedures and policies.
  • Monitoring, managing, and controlling costs against the budget, maximizing the cost-effectiveness of stores operations.
  • Monitoring, managing, and controlling costs against the budget, maximizing the cost-effectiveness of stores operations.
  • Ensuring implementation of actions pertinent to store-related shrinkages.
  • Providing inputs to Merchandise on customer requirements.
  • Ensuring that equipment, infrastructure, etc. in stores are used properly and always maintained in good condition.
  • Supervising the effective implementation of hygiene, sanitation, security, and safety standards, as well as service-level standards, and ensuring a high-level customer service both internally and externally.
  • Handling and resolving customers and staff complaints/claims.
  • Discussing with the area manager stores’ issues/problems and propose solutions.
  • Providing input to budget & Business Plan in with departmental guidelines.
  • Coordinating action concerning approved store recruiting and training.
  • Participating in and managing staffs/managers training and development, recruitment, and ensuring that relevant HR procedures are followed.
  • Developing personal and people skills and capabilities through ongoing training.

Qualifications:
Gender:Male
Education:Bachelor's degree / higher diploma
Experience:Min: 7 Max: 15
Salary:Unspecified
Contact:

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Posted in Management