Implementation Specialist & Project Coordinator (Zagazig & Banha)

We are hiring two positions: Implementation Specialist & Project Coordinator 

Project Coordinator Job Description 

• Give clear directions and instructions to both team members and stakeholders with regards to external factors, to enable them carryout their duties effectively
• Clarify the duties, roles and functions of team members between both prospective competing team members and their superiors
• Create and implement project plan and execution
• Encourage contributions and input from team members and other key stake holders on the project and acknowledge efforts made by team members and reward them accordingly
• Give clear and unbiased assessment of the movement and nature of projects in relations to production cost and expenses
• Determine the appropriate time to make advancement on projects and move on to further stages. Also, acknowledge when certain strategies aren’t effective and implement change of plans
• Carryout constant evaluation and adjustment within a specific period of time to ensure that both internal and external factors do not suffer
• Maintain direct and open interaction with line managers to make sure all resources needed for the project are available and also consider the negotiation of amendments to project plans to achieve best offers.

Implementation Specialist Job Description 

• Assess project scope to confirm details and understand customer expectations in advance.
• Configure, install and handle troubleshooting tasks for variety of different applications.
• Deliver exceptionally high level of professionalism and support to each client, upholding company’s commitment to service.
• Cultivate relationships with sales team to support and supply corrective actions.
• Handle over 70 incoming calls daily while providing excellent customer service.
• Document specialized data and requirements to address business demands.
• Assist account executives with strengthening client relationships through targeted solutions.

• The candidate must have a Bachelor’s Degree in Computer Science or Computer Engineering or any relevant field.
• The candidate must have 1-3 years of experience.
• The candidate must have previous working experience in Software companies.