Vietnamese Call Center Representative in UAE

Employer:	Teleperformance
Job Title:	Vietnamese Call Center Representative in UAE
Location:	Dubai, United Arab Emirates
Job Type:	Full Time Employee
Category:	Customer Service and Call Center
Description:	Benefits: Work at HOME anywhere inside the UAE. Salary 4.5K AED. PREMIUM medical insurance. Annual Flight Ticket. 3 Years employment visa. 5 working days (2 days Off). 9 hours a day (8 Working Hours + 1 Hour break time). Career path and chances of internal promotions Only for Teleperformance employees. Job description: The candidate shall provide prompt, reliable, and accurate information to customers while maintaining effective communications during conversations by adjusting to the pace and technical level of the customer Responsible for ensuring contact resolution in a timely manner, while maintaining the highest level of quality support in every customer interaction Accurately logging all interactions via Contact Management System Achieve call center metrics as defined by the Supplier Recognize and adjust support approach to accommodate all levels of customer’s experience Educate customers on support options, and the steps being taken to resolve the issue, including online tutorials, in-store programs and help applications built into the programs Communicate positively with team members, customers, and other partners Escalate issues to the appropriate department according to Procedures Job requirements: Stable internet connection. Ability to work early in the morning Qualifications required: ** Fluent or native Vietnamese speaker. Good level of English Customer service experience is a plus.
Qualifications:
Education:	High school or equivalent
Experience:	Min: 0
Salary:	$4,000 – $5,000
Contact:	Apply

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