Call Center Advisor (English Account)

 Published Date: September 23, 2021
Job Title:Call Center Advisor (English Account)
Education:Bachelor’s Degree
Location:Egypt, Cairo
Category:Customer Service/Support
Description:
  • Interact with UAE customers to provide information in response to inquiries, ensure customer satisfaction
  • Resolve customer’s potential problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem and following up to ensure resolution.
  • Update client’s account data on the company website to follow up payment status, review contracted unit updates.
Qualifications:
  • Graduates only.
  • Fluency in English is a MUST
  • Fresh graduates are welcome to apply
  • Strong phone and verbal communication skills along with active listening
  • Customer orientation and ability to adapt/respond to different types of characters.
  • Customer focus and adaptability to different situations.
  • Males & Females.
  • Max Age 31.
Salary:4600 to 5400
Contact:
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Posted in Customer Service/Support