| Job Title: | Telecom Support Engineer (VOIP & Contact Center) |
| Education: | Bachelor’s Degree |
| Location: | Egypt, Cairo |
| Category: | Installation/Maintenance/Repair, IT/Software Development, Engineering – Telecom/Technology |
| Description: | We are looking for a qualified candidate to join our technical team to deploy and maintain a wide range of Avaya and other voice communications and contact center products with the following skills and qualifications : • Self-motivated, positive, and a team player with strong interpersonal skills. • Ability to meet deadlines, prioritize, multi-task, and handle different customer needs and changes. • Ability to deal effectively with all employees and external business contacts while conveying a positive, service-oriented attitude. • Experience in Avaya Solutions is preferred. • Strong skills with Microsoft Outlook and Office products. • Excellent command in English.
|
| Qualifications: | Education :- • Bachelor’s degree in Telecommunications or Computer science • VOIP and Networking background, CCNA certification is preferred. • ITI or NTI Diploma is a plus.
Key Responsibilities :- • Interact with the major telecom providers in the market. • Installation and maintenance of telecom products. • Implementation of contact centers solutions • Handle different kinds of support requests. |
| Contact: |
Collected from:
