Call Center Agent

 Published Date: September 15, 2021

Job Title:	Call Center Agent
Education:	Bachelor’s Degree
Location:	Egypt, Cairo
Category:	Customer Service/Support
Description:	Answering or making calls to clients to learn about and address their needs, complaints, or other issues with services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed. Building lasting relationships with clients and other call center team members based on trust and reliability.
Qualifications:	Bachelor’s Degree 1-3 years of experience in a call center environment Understanding of company products, services, and policies. Strong time management and decision making skills Ability to work night Shift
Contact:	Apply

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Posted in Customer Service/Support