Senior Technical Office Engineer

 Published Date: September 14, 2021
Job Title:Senior Technical Office Engineer
Experience:2 to 5
Education:Bachelor’s Degree
Location:Egypt, Cairo
Category:Customer Service/Support, Installation/Maintenance/Repair, Engineering – Mechanical/Electrical
Description:
  • Review the customers’ specifications carefully and ensure that these specs are comply with the standard specs and suitable for the electrical company specs.
  • Provide technical support for pre sales and after sales activities.
  • Determine the customers’ requirements and provide them with the best solution to fit their needs.
  • Provide technical training for the customers on sites or in the group premises.
  • Coordinate with after-service teams for installation, commissioning, troubleshooting and other site related issues.
  • Prepare pricing and technical offers for tenders and quotations for products and maintenance services.
  • Review the orders specs once receiving the sales orders and compare them with the provided offer specs before sending the order acknowledgments and registering the order.
  • Participate in seminars, events, and exhibitions to explain the products features technically.
  • Prepare reports about the targets and any technical issues
Qualifications:
  • Bachelors of Engineering (Electrical / Power Branch preferred)
  • 1 to 3 Years of Experience in Transformer Field is a must
  • 3-6 years of experience.
  • Very good English.
  • Presentation and communication skills
  • Problem-solving
  • Sales skills
  • Multitasking ability
Contact:
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Posted in Customer Service/Support Engineering - Mechanical/Electrical Installation/Maintenance/Repair