| Job Title: | IT Specialist |
| Experience: | 1 to 3 |
| Education: | Bachelor’s Degree |
| Location: | Egypt, Giza |
| Category: | IT/Software Development |
| Description: | 1. Provide first-level support to users service requests. 2. Monitor and respond quickly and effectively to requests received through the IT helpdesk. 3. Maintain problem documentations and their resolution procedures for reference procedures. 4. Establishes and revises database by conferring with analysts and programmers to code and retrieve data. 5. Maintain daily performance of operating system. 6. Identify and follow-up system messages and work to solve them. 7. Assist in development and enhancement of IT systems. 8.Create and monitor new Job Schedule Entries 9. Implement and Maintains software issues. 10. Responsible the system backup schedule. |
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