Telesales Team Leader

Job Title:	Telesales Team Leader
Education:	Bachelor’s Degree
Location:	Egypt, Cairo
Category:	Customer Service/Support, Sales/Retail
Description:	Must-Have experience selling in KSA Lead a team of 15+ Tele Marketing agents at varying skill levels fostering a culture of performance, accountability, and motivation. Manage team to achieve goals on phone service levels, call quality, outbound contacts, sales Conduct side-by-side observations, review calls for quality monitoring, and regularly hold 1×1 feedback sessions. Responsible for achieving Monthly and Annual Targets Partner with the quality team on agent audits to identify areas of improvement. Make recommendations and/or take corrective action to manage team performance as appropriate. Interview and recommend candidates for hire that have a passion for sales and member engagement. Collaborate with training team to help create a fast-learning environment with a focus on member acquisition and retention. Coach, train, and lead a team of telesales to increase productivity and maintain sales goals. Organizing and set shift patterns and the number of staff required to meet demand
Qualifications:	At least 5 Years in Tele Sales Field with 2 Years as Team Leader or Supervisor Must-Have experience Selling In KSA Strong managerial and sales skills. Ability to multitask.
Salary:	8000 to 12000
Contact:	Apply

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