Front Desk Receptionist

Job Title:	Front Desk Receptionist
Education:	Bachelor’s Degree
Location:	Egypt, Giza
Category:	Administration, Customer Service/Support
Description:	Welcomes patients and visitors by greeting patients and visitors, in person or; answering or referring inquiries Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person Answering calls from the patients. Keeps patient appointments on schedule by notifying the provider of patient’s arrival; reviewing service delivery compared to schedule; reminding provider of service delays. Ensures availability of treatment information by filing and retrieving patient records Maintains patient accounts by obtaining, recording, and updating personal and financial information Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients. Understanding the diagnosis of the case and the treatment plan from doctors Offering to patients the treatment plan and handling all objections or inquiries related to it. Guiding the patients to clinic with a smile. Helps patients in distress by responding to emergencies. Protects patients’ rights by maintaining the confidentiality of personal and financial information Maintains operations by following policies and procedures; reporting needed changes.
Qualifications:	Excellent customer focused manner at all times. Ability to communicate effectively at all levels. Planning and organizing. Customer service skills & Customer oriented. Fresh Graduate (maximum age 28) good user of Microsoft office. Ability to verbally communicate effectively with guests and co-workers. Presentable. Availability to work night Shifts.
Contact:	Apply

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