Business Intelligence Analyst

Employer:	Mumzworld
Job Title:	Business Intelligence Analyst
Location:	Dubai, United Arab Emirates
Job Type:	Full Time Employee
Category:	Information Technology
Description:	A. Business Intelligence Analyst – for Operations/Supply Chain (1) Responsibilities: Work collaboratively with the Operations Teams to provide analysis that will support ongoing fulfilment efforts, improvements, and key initiatives. Develop analytics and reporting framework that utilizes best practices to measure and optimize operational activities and assist data-driven decisions Develop and maintain metrics, KPIs & score cards for logistics & supply chain teams to drive compliance. Document findings, prepare reports, make recommendations, and implement changes. Manipulate/mine data from various data sets and sources (MySQL, Data Warehouse, log files) Responsible for all operational reporting and analytics including time to deliver, performance of fulfilment centers, inter-department SLAs, last mile partners performance, suppliers’ performance, and operational profitability analysis. B. Business Intelligence Analyst – for Marketing (1) Responsibilities: Work collaboratively with the Digital Marketing team to provide analysis that will support ongoing marketing efforts and key initiatives Develop a KPIs framework including managerial, strategic, and operational KPIs for the Marketing Department and its team members Develop analytics and reporting framework that utilizes best practices to measure and optimize marketing activities and assist data-driven decisions Responsible for all the recurring reporting for the digital marketing department utilizing multiple data sources (Google analytics, Rjmetrics, Magento) Define, track, and measure all digital marketing metrics including budget distributions, goals, and ROI metrics Analyze and assess the performance of online marketing campaigns and translate quantitative and qualitative data into recommendations and action items for optimised campaign strategies Prepare statistical models for customers lifetime value, churn-rate, and cohort analyses to assess customer acquisition and retention (CRM) efforts
Qualifications:	Strong proficiency in SQL Good knowledge of Python and/or other scripting languages Experience with data visualization platforms like Tableau / Looker Experience with cloud-based data warehouses; Big query, Redshift E-commerce experience is a must Ability to source and combine disparate data sets to answer business questions Proven analysis and problem-solving skills Be able to communicate complex ideas in a simple way to a wide range of audiences Ability to learn new tools and develop knowledge quickly
Experience:	Min: 5 Max: 15
Salary:	Unspecified
Contact:	Apply

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