Customer Service & Adverting Executive

Employer:Delight
Job Title:Customer Service & Adverting Executive
Education:Marketing
Location:Cairo
Category:Administration, Business Development, Marketing
Description:

Responsible to Run, Present, Execute & Discuss complains and inquiries  Reports

Responsible for all social Media Promotions through different portals such as “Instagram ,Facebook, Delight`s webpage and platforms …)

Responsible for the planning, Execution, administration and the coordination of the company Events

Resolve, discuss, Monitor & Report complaints of Customers

Follow Up and Coordinate all advertisement activities and programs managed through the company or outsourcing providers.

Ensure high customer satisfaction through different channels of customer services.

Maintain Proper actions for the guest recommendations for Highest and tail product.

Design, Plan, Execute, Monitor and report Customer Loyalty programs

Qualifications:

Proven track record in Customer Service management..

Knowledge of marketing, brand management, pricing policy, building sales infrastructure, marketing research, advertising, promotion.

Client Oriented

Problem Solver

Ability to manage Customer Complains

Ability to manage marketing campaigns with tight deadlines.

Follow-up skills

Results oriented

Ability to manage and motivate by objectives.

Exceptional attention to detail.

Excellent English, verbal / written communication.

Excellent computer skills

Languages:English(Excellent)
Gender:Male
Experience:6 – 9
Salary:4000 – 6000 EGP
Contact:

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Posted in Administration Business Development Marketing