Customer Service Representative

 Published Date: September 21, 2021
Job Title:Customer Service Representative
Education:Bachelor’s Degree
Location:Egypt, Cairo
Category:Customer Service/Support
Description:
  • Helping to develop and implement a customer service policy for an entire organization.
  • Finding ways to measure customer satisfaction and improve services.
  • Handling face-to-face inquiries from customers.
  • Communicating courteously with customers by telephone, email, letter and face to face;
  • Investigating and solving customers’ problems, which may be complex or long-standing problems that have been passed on by customer service assistants.
  • Handling customer complaints or any major incidents, such as a security issue or a customer being taken.
  • Issuing refunds or compensation to customers.
Qualifications:
  • Customer service with real estate experience
  • Have communication/soft skills
  • Females only
  • Minimum Required Years Of Experience 3 Years same position (real estate) 
  • Bachelor’s degree in any relevant.
  • Very good English language and Microsoft.
Contact:
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Posted in Customer Service/Support