System Administrator / IT Administrator

 Published Date: September 2, 2021
Employer:UIB SAUDI
Job Title: System Administrator / IT Administrator
Location: Riyadh, Saudi Arabia
Job Type:Unspecified
Category:Information Technology
Description: To work as part of the IT team to support the IT and phone systems across the company
  • Supporting Users of IT
  • Obtain technical information to support users
  • Provide technical expertise to support users
  • Support the infrastructure of the email system
  • Solving IT problems
  • Diagnose technical problems with IT systems
  • Diagnose technical problems with IT systems components
  • Implement preventative maintenance procedures on IT systems
  • Maintaining IT systems
  • Test IT systems
  • Return systems to operation after testing or modification
  • Test hardware
  • Upgrade Hardware and Software where required
  • Maintenance of MS Windows Servers, Firewalls and Proxies and Exchange and Active Directory Services
  • Operating IT systems
  • Monitor and control the progress of jobs
  • Provide backup and file storage services
  • Operation of MS Windows Servers, Firewalls and Proxies and Exchange and Active Directory Services
Competence Indicators ·       Turnaround of tasks within a given time frame·       Must be able to work independently.·       Accuracy·       Keep on top of all issues that arise·       Ability to multi-task on a daily basis·       Ensure that good working relationship are fostered with all our allocated help desk support ·       Ensure that good working relationship are fostered with employees and senior management·       Ensuring that IT best practice standards are met·       Information requested should be provided to the Divisional Head in a timely manner ·       Prioritisation of tasks are in line with the Divisional Head·       Conveys an adaptable and flexible attitude to the role·       Maintain confidentiality in all aspects of the role·       No justified complaints over provision of service·       Shows good common sense with the ability to be proactive in areas for improvement·       Complies with UIB Best Practice Manual and statutory regulations.·       Maintains confidentiality in systems and procedures
Qualifications:
  • Microsoft Systems Engineer Certification, preferably in desktops, servers and networks
  • Minimum 3 years experience within a corporate environment 
  • Application of IT to resolve business problems
  • Computer literacy
  • Repair of general hardware
  • Knowledge of common Microsoft applications
  • Knowledge of desktops, servers, and networks
  • Good communication skills
  • Understanding of the insurance market and the associated requirements – training required in this area
  • UIB Best Practice Manual/internal procedures
  • UIB placing process
  • UIB Products and Services
  • Core UIB IT systems.  
Experience:Min: 2 Max: 3
Salary:Unspecified
Contact:
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