Online Customer Care Representative – Mall of Egypt

 Published Date: August 30, 2021

Job Title:	Online Customer Care Representative – Mall of Egypt
Education:	Bachelor’s Degree
Location:	Egypt, Giza
Category:	Customer Service/Support
Description:	Supports and responds to customer requests to ensure customer satisfaction. Provide quality, efficient and non-judgmental customer service to internal and external customers. Builds customer’s interest in the services and products offered by the company and offer cross-selling and/or up-selling the company’s solutions, products, & services whenever possible which will guarantee the business continuity and contribute in achieving profit share and raise up the ARPU. Updates the existing database with changes and the status of each customer/prospective customer whenever required so that we have a valid reference and database for our customers to ensure proper planning & to guarantee taking the right decisions. Notifies the appropriate concerned person when issues or problems arise in order to take proper actions on the spot.
Qualifications:	Candidates must be near to october
Contact:	Apply

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Posted in Customer Service/Support