Customer Experience Specialist

Job Title:	Customer Experience Specialist
Experience:	1 to 3
Location:	Egypt, Port Said
Category:	Customer Service/Support, Operations/Management, Sales/Retail
Description:	Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Supporting the customers in visa requests Collecting the required data and papers from the customers. Keeping records of customer interactions, transactions, comments, and complaints. Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the customer service process.
Qualifications:	Bachelor Degree in any relevant field One year of experience in customer service Very good in English Visa background is a plus Excellent communication and interpersonal skills
Salary:	3500 to 4000
Contact:	Apply

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