Wellness Boutique Manager

Employer:	Ali Bin Ali Holding
Job Title:	Wellness Boutique Manager
Location:	Doha, Qatar
Job Type:	Unspecified
Category:	Management
Description:	The role is responsible for the overall store management and enhancing customer satisfaction, meet sales and profitability goals and manage staff effectively through financial planning, involvement in employee recruitment, and retail management. Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability Ensure high levels of customers satisfaction through excellent service Complete store administration and ensure compliance with policies and procedures Maintain outstanding store condition and visual merchandising standards Deal with all issues that arise from staff or customers (complaints, grievances etc) Establish close relationship with key customers, especially with Royal Protocol and VIP clients. Act as the high level contact with key clients, and become their trusted consultant and advisor for product related matters. Create new value for clients to meet their unexpressed needs through innovative approaches in merchandise display, product range and costing of goods. Enforce the policies and procedure of the company. To achieve stock control targets in line with the company guideline to prevent financial loss Handles renewals of licenses pertaining to the store, which involves dealing with regulatory authorities such as municipality and civil defense. Act as point of contact for mall facility management in terms of contract renewal and maintenance requirements. Report on buying trends, customer needs, profits etc Propose innovative ideas to increase market share Conduct personnel performance appraisals to assess training needs and build career paths Be a shining example of well behavior and high performance Creating an environment where diverse people can work creatively and productively together. Coach sectional teams on ways of engaging effectively with different cultures and styles. Identify strengths and weaknesses of employees and leverage on strengths and deal with the weaknesses providing opportunities to develop. This involve interaction with management, participates in selection of new staff Meet sales goals by training, motivating, mentoring and providing feedback to sales staff Analyze market trend and sales information of competitors to devise procurement and stock strategy. Developing in time high level of service quality, safety, and hygiene, while organizing the commercial life of the store which he is responsible. Analyze financial performances and take corrective action for the entire store Participates in business reviews with key stake holders including GM. Provides inputs into the long terms strategic plans of the store by understanding the changes in the industry dynamics
Qualifications:	Bachelor’s Degree in Business Administration is required. Minimum of 7 years of progressive responsibility in store management with successful multi-unit specially responsibility Must have on in-depth understanding of the market Hospitality background is an advantage. Multilingual (English and Arabic, French / Italian is an advantage)
Education:	Bachelor's degree / higher diploma
Salary:	Unspecified
Contact:	Apply

Collected from: