Technical Support Specialist

inDriver is an international ride-hailing service headquartered in Mountain View, CA. inDriver userbase exceeds 70M users in more than 450 cities in 32 countries. inDriver is one of the top-3 ride-hailing and taxi apps worldwide by downloads.

Now we are looking for a Technical Support Specialist based in our office in Cairo.

What you will do:

• Outgoing calls to clients
• Response to clients requests via chat and email
• Analysis of client requests (chat, email)
• Conflict resolution
• Document verification

Work conditions:

• Nice office in a safe area in the city center 
• Working shift time 52, 8 hours shift, night shifts are also included.
• Working in fast grow international company

What we expect from you:

• Native Arabic language speaker
• Good verbal communication
• Multi-tasking
• Work in a team
• Grammatically correct in written and verbal
• Stress resistance
• Responsibility
• Computer literacy
• Customer Focus
• Desire to benefit and help people