Business Support Specialist

 Published Date: August 21, 2021

Job Title:	Business Support Specialist
Experience:	1 to 4
Education:	Bachelor’s Degree
Location:	Egypt, Cairo
Category:	Customer Service/Support
Description:	Serve existing accounts, obtains orders, plan and organize daily work schedule to call on existing or potential sales outlets Maintain quality service by establishing and enforcing organization standards. Provide historical records by maintaining records on area and customer sales. Keep management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual analyses. Communicate effectively & efficiently with the business development team & discuss actions that need to be taken Liaise between customers & customer service team to enhance the quality of service Communicate with customers for new products and promos Receive calls for orders, complaints, and ihoreca registration Ensure proper follow up on customers’ orders on a regular basis Handle customers’ complaints regarding out of stock items or delayed orders & conduct required surveys via phone with customers
Qualifications:	More than 1-year of experience in Telesales is a must. More than 1-year of experience in Customer care/support is a must. Excellent communication skills.
Contact:	Apply

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Posted in Customer Service/Support