Guest Relation specialist

1. Answer the switchboard or telephone.

2. Create, enter information and maintain into databases.

3. Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.

4. Greet visitors or callers and handle their inquiries or direct them to the appropriate    persons according to their needs.

5. Send daily reports .

• be computer literate.
• have strong interpersonal and communication skills.
• be friendly and confident.
• be able to priorities their workload.
• be able to use their initiative when screening calls .
• be flexible and adaptable.
• be discreet and tactful.
• be patient.
• be presentable .