Sales Representative – Telesales

Job Title:Sales Representative – Telesales
Experience:2 to 7
Education:Bachelor’s Degree
Location:Egypt, Cairo
Category:Business Development, Sales/Retail
Description:
  • We are looking for an enthusiastic Telesales/Sales Representative to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships.
  • The goal is to help the company grow by bringing in customers and developing business.
  • Contact potential or existing customers to inform them about a product or service using scripts
  • Answer questions about products or the company
  • Ask questions to understand customer requirements and close sales
  • Direct prospects to the field sales team when needed
  • Enter and update customer information in the database
  • Take and process orders in an accurate manner
  • Handle grievances to preserve the company’s reputation
  • Go the “extra mile” to meet sales quota and facilitate future sales
  • Keep records of calls and sales and note useful information
Qualifications:
  • Proven experience as Telesales representative or other sales/customer service role
  • An effective Telesales representative must be an excellent communicator and have superior people skills.
  • They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.
  • Good knowledge of relevant computer programs (e.g. Microsoft gadget) and telephone systems
  • Ability to learn about products and services and describe/explain them to prospects
  • Excellent knowledge of English
  • Excellent communication and interpersonal skills
  • Cool-tempered and able to handle rejection
  • Outstanding negotiation skills with the ability to resolve issues and address complaints
  • Collage Degree
Contact:

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Posted in Business Development Sales/Retail