Customer Service Head

 Published Date: August 16, 2021

Job Title:	Customer Service Head
Experience:	5 to 7
Location:	Egypt, Cairo
Category:	Customer Service/Support, Operations/Management
Description:	Responsible for issuing all the invoices and the credit notes for the delivered products to customers and ensure clean books from customer deliveries. Monitor warehouse stock levels. Prepare weekly and monthly to-market/gross sales report and any other reports as required. Communicate customer problems, needs, leads and inquiries to the sales force. Recommend process improvements and implement once approved. Handle the reverse logistics process and market expires returns. Handle filling of documentation of customer invoices / PODs.
Qualifications:	Excellent communication skills Fluency in English is a MUST Presentable. Customer orientation and ability to adapt/respond to different types of characters Bachelor Degree Strong phone and verbal communication skills along with active listening.
Contact:	Apply

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Posted in Customer Service/Support Operations/Management