Call Center Agent

 Published Date: August 15, 2021

Job Title:	Call Center Agent
Location:	Egypt, Cairo
Category:	Customer Service/Support
Description:	Managing inbound and outbound calls in a timely manner. Provide product and service information to customers. Follow up customer calls when necessary. Build sustainable relationships and engage customers by taking the extra mile. Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives. Manage and resolve customer complaints. Identify and escalate issues to supervisors. Complete call logs and reports. Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures. Attract & provide potential clients and place customer orders. Assume other duties.
Qualifications:	Previous experience 1-2 years in real estate field is preferable, however, fresh graduates are welcome to apply. Excellent communication skills. Very good English
Contact:	Apply

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Posted in Customer Service/Support