Operations Team Leader

Job Title:	Operations Team Leader
Experience:	3 to 6
Education:	Bachelor’s Degree
Location:	Egypt, Cairo
Category:	Business Development, Operations/Management, Other
Description:	Give clear directions and instructions to team members with regards to external factors, to enable them to carry out their duties effectively. Clarify the duties, roles, and functions of team members between both prospective competing team members and their superiors. Create, implement project plan and execution and its distribution on team members according to work needs. Encourage contributions and input from team members and other key colleagues or superiors on the project and acknowledge efforts made by team members and reward them accordingly. Give a clear and unbiased assessment of the movement and nature of projects in relation to production cost and expenses to both team members handling projects and management through accurate reporting. Determine the appropriate time to make advancement on projects and move on to further stages. Also, acknowledge when certain strategies aren’t effective and implement a change of plans in coordination with Project Lead. Carryout constant evaluation and adjustment within a specific period of time to ensure that both internal and external factors do not suffer. Maintain direct and open interaction with line managers to make sure all resources needed for the project are available and also consider the negotiation of amendments to project plans to achieve the best offers. Generate potential opportunities reports to communicate them with Sr. Account manager for action to convert these opportunities to actual. Keep an eye on the team targets and provide the daily reports as needed along with other mandatory reports within its timeline. Conduct the monthly appraisal to team members and the one to one meetings that are related to these appraisals in order to reach the best possible performance. Issue the performance notes as recommended by Project Lead or by the team leader in coordination with Project Lead to rectify project risk immediate issues. Communicate the company vision and motivate the team to reach the best performance Promote the environment that is based on team collaboration and team efforts, encourage positive achievements within the team, and share the lessons learned. Communicate the company updated policies with team members promptly. Promote customer satisfaction policies and procedures at all times. Balance workload on team members and initiate recommendations for new hiring whenever needed. Ensure projects budget are being monitored and met according to company policy with no deviation. Identify team members weak points and implement the needed training in order to reach better performance.
Qualifications:	Bachelor’s degree. 4-6 years of experience in a localization company is a must. Preferably to be a PMP holder Excellent verbal and written communication skills. Well organized. Ability to meet agreed with deadlines. Excellent English Language. Excellent computer skills. Ability to work flexible hours Exhibit good leadership skills by carrying everyone along without bias Be highly focused in order to stick to the objectives and goals of the company without giving in to undue distractions and challenges Exhibit good motivational skills to bring out the best in team members Good crises management skills to handle pressure from project challenges Good temperament to deal with team members’ shortcomings.
Contact:	Apply

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