Operations Scheduling & Coordinator

BASIC FUNCTION: 

Plan & Direct the overall operations of the Operations Department; responsible for scheduling instructors, classrooms, and resources necessary to deliver training.

PRINCIPAL RESPONSIBILITIES: 

1.            Direct, supervise, and develop the Operation Department personnel to ensure a highly motivated and efficient staff.    

2.            Create the trimester schedule. Coordinate timely publication and distribution.         

3.            Direct the optimum utilization of instructors, classrooms, System, and other resources to deliver training.

4.     Assign instructors and other resources considering the student demand and the objectives.

5.            Coordinate class schedules and proposed changes with manger.  

6.            Research special request and advise Sales Department as appropriate         

7.            Monitor on-site training delivery costs.

8.            Develop and recommend budgeting requirements for instructors and other resources required for training.

9.            Perform other duties and tasks as designated by the General Manager.

Three or more years experience management, preferably in a customer service  Or Training environment. Experience working in a sales environment is beneficial.

Bachelor degree, emphasis in business, education, or language preferred.

good command of the English language.

Computer literate and able to demonstrate proficiency in software applications required in the performance of job responsibilities. 

Must possess excellent Planning & leadership abilities; be able to consistently make intelligent decisions under pressure; initiative, good attitude and dependable; possess good organizational abilities and be able to deal effectively with people; possess good analytical skills.  Ability to work under pressure and deadlines is essential.

Effective oral, written, and interpersonal communication skills are imperative.