IT Technical Support Specialist

Job Title:	IT Technical Support Specialist
Experience:	3 to 5
Education:	Bachelor’s Degree
Location:	Egypt, Cairo
Category:	Installation/Maintenance/Repair, IT/Software Development, Engineering – Telecom/Technology
Description:	Monitor and maintain systems and networks. Talk to staff or clients or over the phone, to help set up systems or resolve issues. Troubleshoot system and network problems, diagnosing and solving software faults. Provide support, including procedural documentation and relevant reports. Follow diagrams and written instructions to repair a fault or set up a system. Support the roll-out of new applications. Set up new users’ accounts and profiles and deal with password issues. Respond within agreed time limits to call-outs. Work continuously on a task until completion. Prioritize and manage many open cases at one time. Test and evaluate new technology.
Qualifications:	Experience from 3 to 5 years Males only BSc/BA in IT, Computer Science or relevant field #MCSA, #MCSE & #CCNA & #CompTIA A+ & #ITI self-study. (Optional) Ability to diagnose and resolve basic technical issues Excellent communication skills
Contact:	Apply

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