Call Center Agent

• Welcoming calling customers and present the company name by explaining all company products and services 
• Contact potential or existing customers to inform them about a product or service using scripts
• Determines eligibility by comparing client information to requirements.
• Provide customer with all needed information’s regarding his inquiry and match it with service benefits 
• Provide customers with full data “ pricing system / special offers / clinic timing / safety procedures”
• Maintains communication equipment by reporting problems.
• Maintains and improves quality results by adhering to standards and guidelines, recommending improved procedures.
• Updates job knowledge by studying new product descriptions, participating in educational opportunities.
• Accomplishes sales and organization mission by completing related results as needed.
• Ask questions to understand customer requirements and close sale
• Enter and update customer information in the database
• Take and process orders in an accurate manner
• Handle grievances to preserve the company’s reputation
• Go the “extra mile” to meet sales quota and facilitate future sales

Keep records of calls and sales and note useful information

Qualifications & Requirements

• Females only can apply
• Bachelor Degree required
• Fresh and non-experienced skilled applicants are welcomed
• Proficient use of Microsoft Office
• Communication skills
• Presentable
• Attention to details
• Ability to prioritize tasks
• Living in EL-Mohandseen.