Customer Service Section Head

 Published Date: July 16, 2021

Job Title:	Customer Service Section Head
Experience:	5 to 7
Education:	Bachelor’s Degree
Location:	Egypt, Cairo
Category:	Customer Service/Support
Description:	Delivering a comprehensive service to enquiring customers Possibly delegating certain customer enquiries to specific teams Managing a large number of incoming calls and emails Managing customers’ accounts Keeping a record of customer interaction and details of actions taken Communicating with internal teams to discuss sales targets Generating sales leads, building sustainable relationships where necessary Reporting back on results
Qualifications:	Excellent verbal and written communication skills The ability to maintain calm under pressure A thorough knowledge of the product or service the company they work for is offering Efficiency and organizational skills Administrative skills Computer literacy in order to type up reports, results and details of customer interaction
Contact:	Apply

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Posted in Customer Service/Support