Operations Manager

Job Title:Operations Manager
Experience:10 to 12
Education:Bachelor’s Degree
Location:Egypt, Cairo
Category:Operations/Management
Description:
  • Plan, direct, and oversees daily operations &services and applies corrective actions & develop solutions for operation obstacles.
  • Analyzes & enhances the overall facility management performance.
  • Grows long-term relationships with clients and capitalizes on more partnership opportunities.
  • Reviews the status reports of team members across projects and addresses issues as appropriate.
  • Responsible for team selection,  staff performance evaluations, and career development planning.
  • Demonstrates experience in leading and managing project team members’ activities across a variety of departments
  • Ensures that all systems and procedures as laid down by management are strictly applied and ensures the optimum utilization of available resources within the project.
  • Ensures applying the health and safety measures and complying with legislation.
  • Ensures customer satisfaction through the use of performance tools & KPI’s.
  • Uses performance management techniques to monitor and demonstrate achievement of agreed service level and lead on improvement.
  • Management of planned, reactive, and incidental works delivery for security, safety, traffic, housekeeping, and pest control.
  • taking over all the leasing procedures and assist the leasing manager to bring new tenants mix creation.
  • Responsibility for management of the staff recruitment, selection, training & succession planning as required
Qualifications:
  • Bachelor degree holder
  • 10-12 years of experience in mall operation 
  • Problem solving skills 
  • Communication skills 
Contact:

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Posted in Operations/Management