IT Help Desk Specialist

Job Title:IT Help Desk Specialist
Experience:2 to 4
Location:Egypt, Cairo
Category:IT/Software Development
Description:
  • Installing and configuring computer hardware, software, systems, networks, printers and scanners
  • Monitoring and maintaining computer systems and networks
  • Responding in a timely manner to service issues and requests
  • Providing technical support across the company (this may be in person or over the phone)
  • Setting up accounts for new users
  • Repairing and replacing equipment as necessary
  • Testing new technology
  • Possibly training more junior staff members
Qualifications:
  • Previous working experience as an IT Help Desk 
  • BA in IT, Computer Science or similar relevant field
  • In-depth knowledge of computer systems and mobile devices
  • Hands on experience with diagnosing and resolving basic technical issues
  • Excellent communication and interpersonal skills
  • Customer-oriented and patient
Contact:

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Posted in IT/Software Development