Localization Support Specialist

• Defines localization support process and selects tools.
• Provides solutions, on-time localization support, and guidance to Project Management, Vendors, Translators & clients and troubleshoot localization issues via telephone, email, or remote access.
• Prepares software and web applications for localization.
• Analyzes and quotes projects for existing clients.
• Provides training & instructions for translators/vendors on the different translation programs.
• Documents all technical inquiries, develops and reviews content for the knowledge base.

Knowledge, Skills & Abilities:

• Good level of spoken and written English.
• Good written and verbal communication skills.
• Knowledge of HTML & XML technology.
• One year of experience in WordPress is a must.
• Background in Microsoft Macros is a plus.
• A strong desire to learn new tools processes and concepts.
• Multi-tasking, flexible & hardworking.
• A team player with a positive attitude.
• Excellent technical problem-solving skills.