Front Desk Receptionist – Beauty Clinics (Nasr city )

Job Title:Front Desk Receptionist – Beauty Clinics (Nasr city )
Experience:2 to 3
Education:Bachelor’s Degree
Location:Egypt, Cairo
Category:Administration, Customer Service/Support
Description:
  • The working hours are 9 working hours per shift and 5 working days per week
  • The clinics working hours are from 10 AM to 10 PM
  • Greet clients as soon as they arrive and connect them with the appropriate party
  • Answer the phone in a timely manner and direct calls to the correct offices
  • Create and manage both digital and hardcopy filing systems for all partners
  • Make travel arrangements and schedule meetings based on all partners’ itineraries
  • Deal with bookings by phone, e-mail, letter, fax or face-to-face
  • Complete procedures when Guests arrive and leave
  • Prepare bills and take payments
  • Take and pass on messages to Guests
  • Deal with special requests from Guests
  • Answer questions about what the hotel offers and the surrounding area
  • Deal with complaints or problems
  • Answer telephone calls and take messages or forward calls
  • Schedule and confirm appointments and maintain event calendars
  • Check visitors in and direct or escort them to specific destinations
  • Inform other employees of visitors’ arrivals or cancellations
  • Enter customer data and send correspondence
  • Copy, file and maintain paper or electronic documents and records
  • Handle incoming and outgoing mail
Qualifications:
  • Females only
  • Customer Service skills
  • Overachieving Attitude
  • Work Ethic
  • Verbal and Written Communication
  • Friendly
  • Professional
  • Adaptable
  • Patience
  • Problem Solving Skills
  • Accuracy and Attention to Detail
  • Integrity
  • Interpersonal Skills
  • Telephone Skills
  • Microsoft Office Skills
  • Listening
  • Professionalism
  • Handle Pressure
  • Supply Management
Contact:

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Posted in Administration Customer Service/Support