Customer Support Pharmacist

 Published Date: July 6, 2021

Job Title:	Customer Support Pharmacist
Education:	Bachelor’s Degree
Location:	Egypt, Giza
Category:	Customer Service/Support, Pharmaceutical
Description:	Answers inbound calls and respond to patient requests to ensure customer satisfaction. Supports and provides superior service via hotline as a receiver and caller and follow-up on patient inquiries and complaints that is not fulfilled or resolved ensuring full customer satisfaction. Provide quality, efficient and non-judgmental telephone customer service to patients. Maintains the agreed on average handling time as defined by Contact center Management guidelines to ensure ease of accessibility and maintain the agreed on SL. Updates the existing database with changes and the status of each patient whenever required and complete call logs and reports so that we have a valid reference and database for our customers to ensure proper planning & to guarantee taking the right decisions.
Qualifications:	Bachelor degree in pharmacy. 0 to 2 years experience. Very good in English & Arabic (Written ,Spoken ,Oral) Very good computer skills. Full time job.
Contact:	Apply

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Posted in Customer Service/Support Pharmaceutical