Sales Support Specialist

Job Title:Sales Support Specialist
Experience:2 to 5
Education:Bachelor’s Degree
Location:Egypt, Cairo
Category:Business Development, Customer Service/Support
Description:
  • Assist in daily commercial operations as tender submission & pipeline maintenance.
  • Ensure that sales operations processes are communicated and followed.
  • Effectively manage, support and continually update CRM with all leads, appointments, pitches and direct them to the concerned field sales team.
  • Developing and monitoring performance indicators for sales and staff members, managing sales tracking tools, and compiling reports.
  • Managing customer accounts, following up with customers for administrative purposes and providing troubleshooting assistance for orders, account statuses, and other problems.
  • Answering customer inquiries, scheduling meetings, sales appointments, and following up with sales about order status.
Qualifications:
  • A Bachelor’s degree in Marketing, Business, or a related field may be advantageous.
  • Proven Experience from 2 to 5 Years in same roleĀ 
  • Experience in administration and high-volume office work may be advantageous.
  • Organized and detail oriented with professional presentation ability.
  • Energetic self-motivated individual with an entrepreneurial spirit.
  • Strong verbal and written communication skills.
  • Computer literacy, IT skills, and typing skills.
  • Willing to embrace new technology and social media. MS Office suite proficiency.
  • Able to work both independently and in a team environment.
  • An understanding of sales principles and customer service practices.
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Posted in Business Development Customer Service/Support