Call Center Dispatcher

 Published Date: July 4, 2021
Job Title:Call Center Dispatcher
Location:Egypt, Cairo
Category:Customer Service/Support
Description:
  • Coordinates with call center team and all trades for the purpose of communicating and receiving information regarding maintenance requests, work orders, etc.
  • Dispatches work orders to supervisors, department leaders, and technicians for the purpose of dispatching work orders quickly and efficiently.
  • Enters work orders in spreadsheets for the purpose of maintaining orderly record of work orders and tracking status of work orders.
  • Generates various documents using Microsoft Office programs for the purpose of maintaining current, accurate information.
  • Directing maintenance teams to customers location to make the necessary maintenance
Qualifications:
  • Good English speaking & writing
  • Attention to details
  • Works under pressure
  • Team player
  • Communication &telephone skills
Contact:
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Posted in Customer Service/Support