Operational Training Supervisor

Job Title:	Operational Training Supervisor
Experience:	4 to 6
Location:	Egypt, Cairo
Category:	Customer Service/Support, Operations/Management, Training/Instructor
Description:	Monitor training activities to ensure all scheduled trainings are conducted. Monitor and evaluate training program’s effectiveness, success and ROI periodically and report on them. Monitor training rooms, system and calendar to ensure training is distributed effectively and resolves schedule conflicts. Coordinates with all internal functions within various departments to ensure completion of training processes. Oversee on all training plans to ensure Trainees are being properly trained and certified. Ensure all issues relating to the training process are addressed and conduct root cause analysis of met issues and provide recommendations if needed. Attend kick off meetings, regular conference calls and actively manage all tasks related to new projects. Provide feedback and required reports on necessary activities connected with assigned projects. Develop material to support training programs and ensure material stays up to date. Compile reports of training statistics with recommendations for successful training activities. Writes and organizes procedural manuals and supporting documentation for training programs and systems in accordance with COPC and ISO regulations.
Qualifications:	Bachelor’s degree of any discipline. A minimum 4 years of experience in training. Excellent written, verbal, and interpersonal communication skills. Superb track record in developing and executing successful training programs. Critical thinker with innovative problem-solving skills. Familiar with traditional and modern training processes. Organizational and time management skills. Strategic and creative mindset. Meticulous attention to detail.
Contact:	Apply

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