Infrastructure Engineer

Job Title:	Infrastructure Engineer
Experience:	2 to 6
Education:	Bachelor’s Degree
Location:	Egypt, Cairo
Category:	IT/Software Development
Description:	Responsible for the stability, security and availability of our Hosted infrastructure • Installing, decommissioning, configuration and supporting our software tech stack (.Net and Oracle Databases) Covering physical infrastructure, hypervisors, operating systems and management software such as security, monitoring and automation tools Responsible for a range of system administration activities such as security patches, grant access and building servers. Collaborating with colleagues from your own team and around the business you’ll also take responsibility for investigating and co-ordinating the resolution of service issues Supporting on major incidents as well as identifying any areas for improvements to ultimately enhance our customer’s experience. Moving more to a more hybrid approach between on prem and cloud based services.
Qualifications:	• A degree in computer science or related areas is a must 2- 6 years experience in a similiar position Solid technical background in a hosted services environment including infrastructure networks, hardware, software and telecommunications Experience with Windows and Unix based operating systems. Solid knowledge of security as it relates to cloud based infrastructure Experience using automated monitoring tools Ability to identify incident trends in order to elevate incidents in accordance with standard protocols Able to gather relevant information systematically to troubleshoot and resolve issues Ability to work in a team environment Good analytical, problem solving and decision making skills Good attention to detail, testing and documentation Knowledge of ITIL and industry best practices Strong virtualization experience using Hyper-V, VM Ware, Citrix Xen App and NetScaler. Strong oracle Database awarness. Proven ability to work in a cloud based or hosting environment . Proven track record with hosted desktop and published applications . Ability to maintain good working relationships with third party service providers and vendors . Strong oral and written communication skills .
Contact:	Apply

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