CRM Administrator

 Published Date: June 17, 2021
Job Title:CRM Administrator
Education:Bachelor’s Degree
Location:Egypt, Giza
Category:Administration, Customer Service/Support
Description:
  • Identifying and assessing customers’ needs to achieve satisfaction.
  • Build sustainable relationships and trust with customer through open and interactive communication.
  • Provide accurate, valid and complete information by using the right methods/tools Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents. 
  • Take the extra mile to engage customers
  • Responsible for our social media channels moderation
Qualifications:
  • Fresh graduates
  • Fluent English Language
  • Excellent Communication Skills
  • Excellent Negotiation Skills
  • Attentive to details
  • 6th of October or Sheikh Zayed residents are preferred
Contact:
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Posted in Administration Customer Service/Support