Call Center Agent

 Published Date: June 16, 2021
Job Title:Call Center Agent
Experience:1 to 3
Education:Bachelor’s Degree
Location:Egypt, Giza
Category:Customer Service/Support, Sales/Retail
Description:
  • Obtains client information by answering telephone calls; interviewing clients; verifying information.
  • Determines eligibility by comparing client information to requirements.
  • Establishes policies by entering client information; confirming pricing.
  • Providing courteous and professional phone support to customers.
  • Updating customers account data, as required.
  • Managing inbound calls in a timely manner.
  • Assist in resolving customer inquires/complaints.
  • Maintains and improves quality results by adhering to standards and guidelines.
  • Fulfils all duties as communicated and assigned by the call center supervisor
  • Performs other duties as assigned.
  • Informs clients by explaining procedures; answering questions; providing information.
  • Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
Qualifications:
  • Males only
  • Graduates only.
  • Telesales/Call Center experience is a plus.
Salary:2500 to 4000
Contact:
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Posted in Customer Service/Support Sales/Retail