Social Media Advisor – C1 Speaker

Job Title:Social Media Advisor – C1 Speaker
Experience:2 to 4
Location:Egypt, Giza
Category:Customer Service/Support
Description:

Key Responsibilities:

  • Label Social Media comments using agreed tags for received links from client
  • label relevant Sentiments (Positive, Negative and Neutral).
  • Provide analytics and presentations with the output obtained from labels in line with agreed timelines.
  • Receive the updates from the client.
  • Observing the engagement and building a report shows behaviors.
  • Reporting the analysis on-time.
  • Creatively engage with some special fans or customers.
  • Observe agents responses and enhance the responses to be creative and special.
  • Creates plans for assessment and responsiveness development    

Skills & Qualifications

  • interpersonal Skills: Ownership – Functional Skills – Ideas presentation and Taking initiative – Continuous Learning – Customer Centricity.
  • Technical Skills: Computer – Analytics – Data visualization – Social Media awareness – Microsoft Office (Excel and PowerPoint
  • Experience: 2 up to 4 Years
  • Educational background: Bachelor Degree (Preferably in Mass Communication) or any related discipline.
  • Proficiency in both English & Arabic languages.
Qualifications:

Requirements:-

– Max Age: 35

– Experience: 2 up to 4 years

– English level : C1  (Fluent).

– Males must have a clear military status

– Educational status (Graduates)

Contact:

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Posted in Customer Service/Support