Salesforce Specialist

Job Scope:

This role to maintain Salesforce for the organization, including but not limited to implementation, training, troubleshooting and user set-up. The Salesforce specialist will work cross-departmentally for Salesforce upkeep and administration. Ensure that our corporation capitalizes on the benefits offered by the Salesforce CRM system

In this role, the duties will include creating user accounts, maintaining our sales databases, and training staff on the effective use of Salesforce products.

• Bachelor’s degree of computer technology or related fields
• Minimum 3-5 years of experience
• Deep understanding with technical capabilities of Salesforce
• CRM experience of configuration features 
• Advanced knowledge of Salesforce CRM platforms.
• Experience with Salesforce Sales Cloud (Lightning)
• General Salesforce Administrative tasks
• Design & develop Salesforce Dashboards and Reporting
• Understanding of Agile methodologies
• Extensive experience in the administration and maintenance of Salesforce systems.
• Experience in performing Salesforce upgrades and ensuring successful integration.
• Exceptional ability to create and maintain Salesforce databases.
• In-depth knowledge of Salesforce products and their functionalities.
• Proficiency in creating Salesforce profiles, allocating roles, and managing access.
• Knowledge of importing sales data and generating Salesforce reports.
• Ability to provide Salesforce training and end-user support