Customer Service Specialist

 Published Date: June 11, 2021
Job Title:Customer Service Specialist
Location:Egypt, Cairo
Category:Customer Service/Support
Description:
  • Manage all types of Clients requests and inquiries
  • Handling Customer Calls and follow up with their order receiving
  • Directing each customer to the related department to proceed with the order  
  • Coordinating Clients’ concerns with the designated departments.
  • Constant follow-up on Clients’ pending issues up till accomplishment.
  • Updating work process to better suit the current workflow
  • Payments follow-up and collections.
Qualifications:
  • Good English Skills.
  • Presentable.
  • Good communication skills
  • Negotiation skills
Contact:
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Posted in Customer Service/Support